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How Tredence Inc. leveraged Sancus to help a client cleanse and validate 500K customer addresses and saved licensing costs up to $150K

Summary

The client is a global provider of water, hygiene and energy technologies, and services to the food, energy, healthcare, industrial, and hospitality markets.

  • The client had an existing license-based address validation tool deployed but was unable to validate many key customer addresses.
  • The client needed to validate & cleanse ~500K customer addresses across ~25 countries to improve delivery and service-based SLAs.

Approach

To solve this problem, we leveraged Sancus to –

  • Integrate with a range of postal services and 3rd party APIs which provided a comprehensive global address validation solution.
  • Create address validation categories tied to mastered customer records.
  • Generate confidence metrics based on match quality, which helped users save time during manual validation.

Key Benefits

  • Helped the client save ~$150K in annual licensing costs and implemented a solution with a greater matching accuracy.
  • Revalidated ~17% of key addresses in the US and matched against USPS (United States Postal Service) database.

Results

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Improved last-mile delivery and increased sales by 12%

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Helped operational teams plan and adhere to SLAs for priority customers across the globe.

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