In Banking, Financial Services & Insurance with Data & AI
Tredence helps banking, financial services & insurance (BFSI) institutions harness data precision and AI-driven insights to streamline operations, enhance customer engagement, and unlock new revenue streams. By unifying siloed data and embedding intelligence across core processes, we enable faster decisions, guided workflows, and scalable automation—powering the next frontier of digital banking.
Don’t just take our word for it!
“Tredence is best in class for companies looking for end-to-end CXM transformation, speed to insights, and superior last-mile adoption. Tredence seeks to aid its clients in navigating a future with a reduced dependency on consultants and an increased reliance on agentic systems by developing an automated stack featuring “agents as a service.” All reference customers praised Tredence’s data science and thought leadership expertise. One reference client noted a shift in enterprise nomenclature resulting from their work with Tredence.”
Analyst, Forrester
Tredence partners with global banks, financial services & insurance institutions to build AI-first, data-driven ecosystems that move beyond static processes toward dynamic, intelligent operations across banking, capital markets, payments, and insurance.
As financial systems grow in complexity, siloed data continues to hinder growth, compliance, and customer experience. We combine domain-driven AI/ML expertise, data engineering, and legacy data modernization to convert transactional, customer, and risk data into real-time decision intelligence.
Backed by ATOM.AI—our accelerator ecosystem with 140+ AI/ML solutions and 12+ GenAI agents—we help banks cut time to value by over 50% and accelerate enterprise AI maturity. From credit risk modeling, fraud detection, and ESG insights to hyper-personalized engagement and intelligent collections, our solutions are built to adapt to complex banking ecosystems—with cloud-native flexibility, scalable architectures, and lower TCO.
With multiple successful deployments, a 94% NPS, and our co-innovation model—the Tredence Way—we turn financial complexity into scalable intelligence, enabling banks to unlock value across risk, growth, compliance, and experience.
We help BFSI institutions modernize legacy systems, unify siloed data, and deploy AI-powered solutions that drive real-time impact. From intelligent compliance to GenAI-fueled workflows, our offerings enable faster decisions, smarter risk management, and enterprise-wide intelligence with precision, speed, and control.
Tredence accelerates Sybase-to-SQL migration, modernizes ETL pipelines, and powers intelligent engagement with Migrate-to-Personalize. Our BFS data model integrates first- and third-party data to drive real-time, AI-led personalization and smarter decisions.
Read more
Tredence accelerators like Sancus, DQuest, and MLWorks unify data, automate quality checks, and enable real-time model observability. Our data catalog simplifies metadata management and streamlines compliance building a trusted, AI-ready foundation.
Read more
Tredence’s Customer Cosmos platform consolidates first- and third-party data into a governed, AI-ready foundation. Power 360° insights, accelerate time to impact, and enable GenAI-led marketing, sales, and service transformation.
read more
Tredence helps banks & financial insititutions scale GenAI with automated reporting, RM assistants, and audit-ready knowledge bots. With GenAI Studio and LLMOps, we ensure secure, enterprise-grade model management and faster time to impact.
read more
Further Advisory, now part of Tredence, combines strategic management consulting with AI execution to drive growth, resilience, and innovation. We help financial institutions accelerate GTM, strengthen risk frameworks, and navigate complexity with confidence.
read more
We combine GenAI and Agentic AI to streamline investigations, automate compliance, and boost analyst productivity. From intelligent summarization to autonomous fraud detection, our solutions reduce cost, enhance control, and enable faster, smarter decisions across BFSI.
Deliver hyper-targeted experiences with AI-driven notebooks for churn, cross-sell, and penetration. Accelerate High-Net-Worth (HNW) and Small and Medium Businesses (SMB) growth with a unified data marketplace and modern MarTech stack powering dynamic, lifecycle-wide engagement.
Read more
Enable smart deal evaluation, credit risk modeling, and policy automation. Streamline NAV, support claims adjustors with GenAI agents, and optimize trade placement for faster, sharper decisions.
Read more
Strengthen TPRM, monitor model risk, detect anomalies, and empower auditors with AI assistants. Our unified portal surfaces real-time risks and insights to drive faster, smarter mitigation.
Read more
Automate KYC/KYB, AML scoring, and SAR reporting. Detect threats in real time and act faster on vulnerabilities. Tredence delivers secure, scalable solutions to streamline compliance and strengthen cybersecurity.
Read more
Enable unified insights across CRM, marketplace access, and fund performance tracking. Tredence simplifies data architecture to cut D&A costs, improve visibility, and accelerate ROI with scalable, AI-ready solutions.
Read more
domain, data, and technology experts
customer, banking, wealth, and private equity data model
prebuilt GenAI banking, financial services, and insurance accelerators
banking & financial services agents ready to deploy
co-innovating with Hyperscalers and Data & AI ISVs for enterprise-grade transformations
with extensive customer recommendations across multiple engagements
A leading commercial insurance carrier was increasingly reliant on a shrinking pool of seasoned adjustors to create detailed claims reports—an effort that required synthesizing data from police and fire reports, damage assessments, policy documents, photos, repair estimates, and even contextual factors like weather and property history.
Tredence partnered with the client to build a GenAI-powered claims report generator that elevated both quality and speed. The solution auto-generated executive summaries, structured tables, and descriptive narratives. It intelligently inserted evidence into relevant sections and replicated industry-best report formats—ensuring every claim read like it was crafted by a top adjustor.
This AI-driven application didn’t just automate tasks—it infused consistency, intelligence, and scale into claims documentation. It enabled junior and mid-level adjustors to deliver reports with significantly less effort and greater accuracy.
30-40% reduction in effort for junior adjustors
Knowledge retention amid senior workforce attrition
Fewer reworks due to complete, structured reports
High-quality output aligned to industry standards
Accelerated onboarding and efficiency gains for new talent
A regional bank with a complex sales structure—spanning digital originations, third-party partners, contact centers, and field sales—struggled to measure sales ROI or allocate investments effectively across channels. The absence of a unified client database made attribution and decision-making difficult.
Tredence stepped in to create a robust Client 360 solution, beginning with the integration of multiple internal identifiers (Digital ID, SFDC ID, Email ID) into a unified internal ID base. This was further matched with third-party commercial databases to enhance the bank’s prospect visibility.
The solution introduced a single B2B Client Master table to map entities across internal systems, an omni-channel sales journey mapper to identify high-performing and high-drop-off channels, and a dynamic Sales Investment ROI network tree to guide strategic investments—be it in marketing campaigns, field sales efforts, or digital expansion.
This unified data model became a foundational asset, driving greater ROI and enabling advanced analytics across functions.
25% improvement in sales ROI through smarter investment targeting
Unified Client Master adopted as single source of truth
Improved sales attribution, reporting, and exposure tracking
Cross-channel visibility into deal drop-offs and originations
Proof of concept initiated for underwriting and risk functions
A regional bank set out to transform its customer engagement strategy—shifting from fragmented interactions to an always-on, personalized experience. The goal was to deepen customer relationships, deliver timely offers, and improve retention. But to get there, the bank needed a robust and scalable data and insights foundation.
Tredence partnered with the bank to build a unified data platform, fully integrated with core banking systems and third-party sources. Leveraging a prefab Customer 360 analytical model, the solution curated a trusted, governed dataset. The team embedded data quality checks into pipelines, enabled retrospective insights, and deployed AI/ML models with a decisioning engine for real-time personalization.
Critically, the platform integrated with the customer journey orchestration layer—activating insights across digital and physical touchpoints. It also replaced a rigid, vendor-driven Blackbox tool with a flexible, business-managed insights platform.
The result was a data and AI backbone that made customer engagement smarter, faster, and more dynamic.
30-40% efficiency in building Customer 360 with prefab models
End-to-end data integration with self-serve insight capabilities
30-40% reduction in time to create KPIs
Rationalized legacy vendor insights tool
Enabled real-time personalization with decisioning engine
A large regional bank set out to modernize its anti-money laundering (AML) investigations—traditionally a manual, time-intensive process. Tredence partnered with the bank to create a GenAI-powered investigator copilot, built with agentic principles to support analysts across the entire case lifecycle.
The copilot dynamically created customer profiles using historical transaction data and extracted relevant details from KYC documents, RFIs, and STRs. It processed inputs from the bank’s enterprise data warehouse and document management systems to deliver context-rich case summaries.
For counterparty analysis, the copilot automated adverse media searches across platforms like LexisNexis, Orbis, and S&P, and generated real-time risk scores with transparent factors. Investigators could also run ad-hoc analyses using natural language—classifying outcomes as STR, false positive, or requiring internal review.
The solution even auto-generated regulator-facing STR documents, complete with editable drafts for investigator input.
The GenAI copilot didn’t just speed up investigations—it elevated quality, reduced false positives, and let analysts focus on judgment, not paperwork.
120% increase in AML cases handled daily by FLOD team
15% reduction in false positives with richer feature set
Automated STR drafting, editable by investigators
Contextual insights from internal and third-party sources
Enabled natural language-driven ad-hoc analysis