Drive CX personalization by harnessing and building applications on customer data

Delivering personalization successfully in real-time, monetizing your data, and driving end-to-end customer data experiences is a multi-year journey for businesses. From fragmented customer data to legacy analytics and slow insight delivery engines, businesses face many hurdles in engaging and activating customers with fully orchestrated and personalized messages across all omnichannel touchpoints.

Leverage our Customer Cosmos accelerator to succeed with personalization and monetize your enterprise data assets. Customer Cosmos is an end-to-end customer intelligence solution that harmonizes siloed data across omnichannel touchpoints to deliver enriched customer insights, rest of market visibility, and deeper insights into the drivers of customer behavior . Utilizing our data engineering expertise, we integrate all of your customer data from across legacy siloes and enrich your data with proprietary data partnerships to give you complete customer visibility. Our proprietary ML models and customer insights data analytics frameworks enable you to understand the attitudes, preferences, and behaviors of your customers. With Customer Cosmos, executives can gain a deeper understanding of customers instantly.

Why choose us?

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Comprehensive 360-degree visibility to the customer both when they are with you and with the competition

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Look beyond traditional CX personalization metrics to uncover differentiated and actionable customer intelligence at scale

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Real-time design, measurement, and reporting, including predictive campaign performance, to maximize the ROI of your marketing spend

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Seamless model monitoring and maintenance with an integrated MLOps suite

Embed customer insights into every retail decision