Supervised stack ensemble with natural language features: Driving Customer Service Optimization
In the age of social media, companies are conscious about the reviews that are posted online. Any act of dissatisfaction can be meted out by way of tart sentiments on these platforms. And so enterprises strive hard to give 100% positive experience, by doing all that they can to address customer…
Just ask Alexa, The machine in the corner room
AGCS (Alexa, Cortana, Google, Siri), as I fondly call these services, certainly have taken over my life. I talk to them every day. I take their help in research. I tell them to remind me of important tasks. I even ask them turn on / off different appliances at home. And they never complain! Now who yells at me or more…
Second spin: Driving efficiency and happiness through PMO
In my previous blog, we looked at how the Project Management Organization (PMO) at Tredence enables excellence across projects. In gist, traditional PMOs focus on ensuring projects are completed on schedule, and processes are followed the right way. At Tredence, the PMO group allows improved…
A new spin to PMO: Driving excellence in a complex business environment
Go to any of the myriad analytics services providers that proliferate the industry today, walk up to any manager, and ask him if any of the analytics projects he works on is similar to the other. Chances are extremely remote that you will receive a response in the affirmative…
Data Lakes: Hadoop – The makings of the Beast
1997 was the year of consumable digital revolution – the year when cost of computation and storage decreased drastically resulting in conversion from paper-based to digital storage. The very next year the problem of Big Data emerged. As the digitalization of documents far surpassed the estimates…
From the norm to unconventional analytics: Beyond owning, to seeking data
The scale of big data, data deluge, 4Vs of data, and all that’s in between… We’ve all heard so many words adjectivized to “Data”. And the many reports and literature has taken the vocabulary and interpretation of data to a whole new level. As a result, the marketplace is split into …
Making the Most of Change (Management)
“Times have changed.” We’ve heard this statement ever so often. Generations have used it to exclaim “things are so complicated (or simple) these days,” or expressing disdain – “oh, so they think they are a cool” generation. Whichever way you exclaim, change has been truly the “constant”….
Key to bridging the analytics-software chasm: iterative approach + customized solutions, leading to self-service BI
The world of software development and IT services have operated through well-defined requirements, scope and outcomes. 25 years of experience in software development have enabled IT services company to significantly learn and achieve higher maturity. There are enough patterns and standards…
SOLUTIONS, WHAT’S NEW?
The cliché in the recent past has been about how industries are racing to unlock the value of big data and create big insights. And with this herd mentality comes all the jargons in an effort to differentiate. Ultimately, it is about solving problems. In the marketplace abstraction of problem…