The client’s case ?ll rate reports were descriptive in nature; business users could gauge the performance with the existing view. However, they were unable to quantify the variation in key performance indicators. The client wanted an analytical solution in place that rendered better insights into the impact of various factors on case ?ll rates.
The approach to address the client’s challenge included:
The client was able to optimally match demand to supply and also reduce costs incurred due to excessive inventory and lost sales. We were able to enhance the forecast for improved business planning for the client.