ON-DEMAND WEBINAR

Digital and AI-Powered Supply Chain Productivity:
Unilever’s Perspective

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SPEAKERS

Dannie Lemmens

Strategy Director to Chief
Business Operations Office,
Unilever

Saurabh Verma

Digital Supply Chain
Director, Unilever

Sagar Balan

Chief Business Officer,
CPG, Tredence

Michele Goetz

Vice President/
Principal Analyst,
Forrester Research

Dannie Lemmens

Strategy Director to Chief Business Operations Office, Unilever

Saurabh Verma

Digital Supply Chain Director, Unilever

Sagar Balan

Chief Business Officer, CPG, Tredence

Michele Goetz

Vice President/ Principal Analyst, Forrester Research

Key Takeaways

Supply chain disruptions are the norm, not the exception. CPGs face slow responses (6-8 weeks) due to detection, prediction, and execution issues. The aim: become anti-fragile, reacting in 1-4 weeks. Unilever's AI-powered 'Digitally Powered Resilience Framework' addresses this, enhancing portfolio resilience and growth.
AI identifies and solves 'whitespace problems' in supply chains where traditional systems fail. Collaborative ecosystems integrating AI and existing platforms improve supply chain efficiency. AI optimizes stock movements, inventory management, and customer collaboration, yielding operational benefits and cost savings.
People and change management are crucial for AI adoption. Involving end-users early in the design process, providing clear communication, and offering training programs are essential strategies for fostering adoption.
A unified data foundation is crucial for AI success. Effective data governance and integration of diverse sources enhance AI capabilities. Leading companies deploy AI in demand planning, sourcing, and customer experience, achieving clear ROI.
AI's maximum value requires seamless integration with ERP and APS systems. Cognitive tech and AI automation lead to autonomous supply chains, enabling real-time stock and warehouse optimization adjustments. Integrating AI recommendations into core processes is key for autonomous operations and productivity gains.