We extended our Question Identification capability to work on different channels.  Post extraction of all questions, we identified the top business relevant questions and provided an easy to consume interface that got updated daily from these channels.


  • Ability to combine different sources & provide a unified interface for the end users.
  • Algorithms were customized for different sources with high accuracy.


  • 10k+ – Top customer questions quantification on their products.
  • 50% Faster Resolution – Of customer questions.

[wpli_login_link class='et_pb_button et_pb_button_0 et_pb_module et_pb_bg_layout_dark' text='Download this Case Study' redirect = '']